Account & Privacy

Delete Your Academy Account

Use this page to request permanent deletion of your Turf Cleaning Academy account and associated personal information.

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How it works

Request Account Deletion

If you no longer want your Turf Cleaning Academy account, you can request permanent deletion here without needing to access the mobile app.

1
Send your request

Use the form on this page and provide the email address associated with your Academy account.

2
We verify the account

We may contact you using the account email address to confirm your identity and protect against unauthorized deletion requests.

3
Your account is deleted

Once verified, we will delete or de-identify applicable account data and confirm completion in accordance with applicable law.

What deletion may remove

Deleting your Academy account may permanently remove or de-identify information associated with your account, including:

  • Your member profile and account information.
  • Course access and saved course progress.
  • Certification and completion records associated with the account.
  • Community membership and participation history.
  • Saved preferences and other Academy account data.

Information we may need to retain

Some information may be retained where reasonably necessary or legally required, including records needed for tax or accounting purposes, fraud prevention, security, dispute resolution, enforcement of agreements, or other legal obligations.

Before you delete your account: account deletion is different from leaving an Academy community or canceling a paid membership or subscription. If you only want to stop future subscription charges, use the applicable cancellation option rather than deleting your entire account.

Deleting your account from the app

If an account-deletion option is available within the Turf Cleaning Academy mobile app, you may also initiate deletion there. This webpage provides an external method for users who prefer to submit the request outside the app.